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Innokin Kroma-Z | Troubleshooting

Troubleshooting your Innokin Kroma-Z vape device?

If you own this device, our Innokin Kroma-Z troubleshooting guide will help you fix many potential problems.  Here are some of the most common issues with the Innokin Kroma-Z vape kit and ways you can troubleshoot them.


Insufficient or No Vapor Production

  • Symptom: The device generates little or no vapor.
  • Possible Fixes:
    • Battery Check: Make sure the battery is adequately charged. Use the included USB-C cable to charge the device until the battery indicator displays full charge.
    • Coil Inspection: Confirm that the coil is correctly installed in the pod or tank. Detach the pod/tank, clean the coil contacts, and securely reinsert it.
    • Coil Replacement: If the coil is old or damaged, consider replacing it with a new one. Coils have a limited lifespan and may require replacement for optimal vapor production.
    • Wattage Adjustment: Try different wattage settings to find the best range for your coil resistance. Some coils may require higher wattages to produce adequate vapor.

Burnt or Dry Hits

  • Symptom: The vapor has a burnt or dry taste.
  • Possible Fixes:
    • Coil Priming: Before using a new coil, prime it by soaking the wicking material with e-liquid. Let the coil sit for a few minutes to ensure proper saturation and avoid dry hits.
    • Wattage Reduction: High wattage settings can overheat the coil, resulting in a burnt taste. Lower the wattage to a level that suits your coil resistance and vaping style.
    • E-Liquid Level Check: Make sure the pod/tank is filled adequately with e-liquid. Vaping with low e-liquid levels can result in dry hits.
    • Coil Replacement: If the coil is old or burnt, consider replacing it with a new one to get rid of the burnt taste and enhance vapor quality.
    • Thick E-Liquid: Use e-liquids with lower VG levels to improve wick saturation and prevent burning.
    • Chain Vaping: Allow sufficient time between drags for the e-liquid to re-saturate the coil to prevent dry hits.

Tank or Pod Leakage

  • Symptom: E-liquid is leaking from the tank or pod.
  • Possible Fixes:
    • O-Ring Inspection: Check the tank’s or pod’s O-rings for any damage or misalignment. Replace any damaged O-rings to ensure a proper seal and prevent leaks.
    • Tank/Pod Tightening: Make sure all tank/pod components are tightly secured. Over-tightening can damage the O-rings and cause leaks.
    • Correct Filling: Avoid overfilling the tank/pod, which can cause leaks. Fill the tank/pod just below the maximum fill line to avoid excessive pressure buildup.
    • Coil Installed Incorrectly: Ensure the coil is correctly seated in the tank. If misaligned, it may cause leaking. Remove and re-seat the coil if necessary.
    • Cracked Glass: Check the tank for cracks, especially if the device has been dropped. Even hairline fractures can cause leaks. Avoid exposing the device to freezing temperatures to prevent glass damage.
    • Prolonged Storage: Never store the device filled with e-liquid for extended periods, as it can saturate the coil and lead to leaks. Empty the tank if not using the device for more than 24 hours.
    • Flying / Increased Pressure: Changes in air pressure during flights can cause leaks. It’s best to empty the tank before flying to prevent leaks.
    • Overheating: Avoid leaving the device in a hot car or direct sunlight, as overheating can cause e-liquid to expand and leak through the coil and airflow holes.
    • Freezing: Exposure to freezing temperatures can make plastic parts brittle and susceptible to breaking, leading to leaks. Store the device in moderate temperature conditions.

Device Not Powering Up

  • Symptom: The device doesn’t turn on.
  • Possible Fixes:
    • Battery Connection Check: Ensure the battery is correctly inserted and making contact with the device. Clean the battery contacts if necessary for a good connection.
    • Battery Charging: If the battery is drained, connect the device to a power source using the provided USB-C cable and charge until the battery indicator shows a full charge.
    • Device Reset: If the device is unresponsive, try resetting it by removing the battery, waiting for a few seconds, and then reinserting it.

Auto-Draw Feature Not Activating

  • Symptom: The auto-draw feature doesn’t activate.
  • Possible Fixes:
    • Airflow Check: Make sure the airflow vents are clear and not blocked. Obstructed airflow can prevent the auto-draw feature from activating.
    • Device Cleaning: Thoroughly clean the device to remove any dirt or debris that might be affecting the airflow sensors.
    • Settings Adjustment: Check the device settings to ensure the auto-draw feature is enabled. Consult the user manual for instructions on how to adjust the settings.

Buy your Innokin Kroma-Z Vape Kit today from Canada Vapes!  Sold in Canadian dollars, shipped from Canada the same day at the lowest prices in Canada.  We even supply a free 30ml bottle of e-liquid!  Or you can review all of our Best Vape Kits.


Do you have any additional troubleshooting tips or problems with your Innokin Kroma-Z vape kit?  If so, please contact us and we would be happy to help you and add your issue to our Innokin Kroma-Z Troubleshooting Guide!

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